Terms of Service - Nirmanix

Terms of Service
Clear Rules for Better Service

These terms and conditions outline the rules and regulations for using Nirmanix's services. We believe in transparency and fair terms that protect both you and us.

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Last updated: November 4, 2024 | Effective date: November 4, 2024

What Our Terms Cover

Our terms are designed to be fair, transparent, and protect both your interests and ours.

Service Agreement

Clear terms governing your use of Nirmanix platform, including rights, responsibilities, and service availability.

Billing & Payments

Transparent pricing, billing cycles, payment methods, refunds, and subscription management policies.

User Responsibilities

Guidelines for acceptable use, content policies, security requirements, and prohibited activities.

Legal Compliance

Intellectual property rights, data protection compliance, and dispute resolution procedures.

Service Updates

How we handle service modifications, feature updates, and changes to terms and conditions.

Support & Liability

Service level agreements, support availability, limitation of liability, and warranty information.

Terms Questions & Answers

What services does Nirmanix provide?

Nirmanix provides a comprehensive business platform including website builder, CRM, email marketing, project management, HRMS, and other business tools to help you grow your business online.

How does billing and payment work?

We offer monthly and annual subscription plans. Payments are processed securely through our payment partners. You can cancel anytime, and refunds are available according to our refund policy.

What are my responsibilities as a user?

You are responsible for maintaining account security, using services in compliance with our policies, respecting intellectual property rights, and ensuring your content meets our community guidelines.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your account settings. Your service will continue until the end of your current billing period.

What happens to my data if I cancel?

You can export your data before cancellation. After cancellation, we retain your data for 30 days before permanent deletion, allowing you to reactivate if needed.

How do you handle service updates?

We continuously improve our services with regular updates. Major changes are communicated in advance, and we maintain backward compatibility whenever possible.

What support do you provide?

We offer 24/7 customer support through multiple channels including chat, email, and phone. Premium plans include priority support and dedicated account management.

How are disputes resolved?

We prefer to resolve disputes through direct communication. If needed, disputes are handled through binding arbitration in accordance with our terms of service.

Questions about our terms?

Our legal team is here to help clarify any questions you have about our terms of service.