Every Visitor is a Potential Customer. Engage Them in Real-Time.
Real-time messaging platform to engage website visitors, answer questions instantly, and convert browsers into buyers. From customizable widgets to chatbot automation, deliver instant support that drives conversions.
Powerful Features
Everything you need to succeed, built right in.
Customizable Chat Widget
Embed on any website with customizable position (bottom-right/left), colors, greeting messages, business hours, agent photos, and offline handling.
Real-Time Messaging
Instant message delivery with typing indicators, read receipts, file attachments, emoji support, and rich media sharing.
Unified Agent Inbox
All conversations in one place with chat assignment, transfer between agents, internal notes, customer context, and conversation history.
Canned Responses
Quick replies for common questions with shortcuts like /greeting, /hours, /shipping, /refund, /thanks for faster agent responses.
Chatbot Builder
Automate common interactions with greeting/routing flows, FAQ auto-response, information collection, and seamless transfer to human agents.
Visitor Tracking
Know your visitors with current page, page history, time on site, location, device, browser, and referrer information for context.
Proactive Chat
Engage visitors automatically with triggers for time on page, pricing page visit, cart abandonment, return visitors, and exit intent.
Chat Analytics
Track chat volume, response times, resolution rates, customer satisfaction scores, and agent performance metrics.
Results That Matter
Join thousands of businesses who trust Nirmanix to power their operations
40% More Conversions
Real-time engagement increases conversion rates with instant answers to purchase questions.
24/7 Availability
AI chatbot handles inquiries when your team is offline - never miss a potential customer.
3x Support Capacity
Handle multiple chats simultaneously with canned responses and automation.
Transform your business today
Join thousands of businesses who trust Nirmanix to power their operations.