Run by NimiForum & Community
A community for your customers and your team
Run a customer community on your own website and team discussions in the app, with Q&A, polls, events, groups and moderation in one place.
- 14-day free trial
- No credit card needed
Forum & Community
Categories and topics
Public, members-only, staff-only or group categories, with sub-categories. Topics can be discussions, questions, announcements or events, with tags and rich posts.
What’s included
Everything you need, built in
Built in from day one, and connected to the rest of your Nirmanix workspace.
09 capabilitiesone workspaceshared records
- 01
Categories and topics
Public, members-only, staff-only or group categories, with sub-categories. Topics can be discussions, questions, announcements or events, with tags and rich posts.
- 02
Q&A, polls and reactions
The author or a moderator marks the accepted answer. Add single or multiple-choice polls with a closing date, and react to posts with likes, hearts, thanks and more.
- 03
On your website
Serve the community at yoursite/community with pages search engines can read, a sitemap and Q&A structured data. Or embed a list of topics anywhere with a small widget. Customers sign in with their customer account.
- 04
Moderation
Approval for new members or everyone, banned words that block, hold or mask, link limits for new members, rate limits, and member flags that hide a post at a threshold. Silence or ban members; every moderator action is logged.
- 05
Trust, reputation and badges
Members move up trust levels with activity, earn reputation from reactions and accepted answers, and collect built-in or custom badges. A leaderboard shows the most helpful people.
- 06
Groups
Group spaces that are open, joined on request or invite-only. Moderators approve requests, and digests, search and notifications respect who is in the group.
- 07
Events
Post events with time, place or online link, capacity and RSVPs. The online link is shown only to people going, a calendar file is included, and reminders go out about a day before.
- 08
Live updates and notifications
New replies appear without refreshing. @mention people, watch topics, and get in-app and email notifications, sent instantly, as a daily bundle or not at all, plus a weekly digest.
- 09
AI thread summaries
Long threads get an AI summary in short bullet points, kept until new replies arrive. While writing, similar existing topics are shown so questions aren't asked twice.
What changes for your team
Answers customers can find
Accepted answers on public, search-friendly pages help the next customer before they open a ticket.
Activity you can see
Live replies, mentions and digests keep conversations moving without anyone refreshing a page.
You decide who sees what
Public, members-only, staff-only and group spaces keep customer talk and internal talk apart.
One workspace
Connected to the rest of your business
Every app reads and writes the same customer, product and payment records — no syncing, no exports.
See all appsConnected apps
Connected apps
Website & content
Sales & marketing
Operations
Work & data
One shared record
One shared record
One shared record
Reads and writes the same records as every other app in your workspace — nothing to import, export or sync.
One customer list shared by every app, so a booking, an order and an invoice all point at the same person.
Sales, invoices and payments are recorded once and show up wherever your team and your reports need them.
Runs on the platform
Runs on the platform
Reports
Charts and exports from live data
Run by Nimi
Just say it — Nimi runs Forum & Community for you
Talk or type, on your laptop or your phone. Nimi does the work inside the app with your permissions, and asks before anything reaches a customer.
“How are we doing this month compared with last month?”
“What needs my attention today?”
“Send the overdue invoice reminders”
See it working in your business
Set up in an afternoon. Bring your existing data, invite your team, and see it working with the rest of your business.
- 14-day free trial
- No credit card needed
- Talk to it from your phone